Managed IT Services

Go from burden, to solution

Don’t let IT hold you back from business success. As your managed IT services provider, your operations can become modernised, secure, and hassle-free.

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Managed IT Services Provider in Malaysia

Stratum Technologies will ensure that tech serves humans, not the other way around.

People-First

Customer service is priority number 1 in the way we work.

Proactive Management

Mitigate possible issues before they happen.

Predictable Costs

No surprise IT bills as a result of unmanaged IT matters.

Professional Team

Years of collective experience.

Suitable for Businesses of Any Size

From startups, to fledgling businesses, to SMEs, we can accommodate accordingly. You don’t even need an existing internal IT team — in that case, we act as your IT department, covering help desk, infrastructure and security. Or if you do have a team, we act as an extension of it.

Our Managed IT services provide comprehensive support, from IT consultancy to specific tasks. This is your opportunity to keep your systems reliable, secure, and future-proof.

Our Managed IT Services

IT Consulting & Strategy

Make smarter technology decisions based on your business goals and budget.

IT Support & Help Desk

Tech support for hardware or software issues, remote and on-site.

Network Management

We ensure the internet connectivity of your premises or office is strong and secure.

Monitoring & Maintenance

Continuous system monitoring, update management, and performance optimisation.

Data Backup & Disaster Recovery

Automated data backups, whether on the cloud or on-site. And a plan for when things go wrong.

Cybersecurity Services

Security measures for your network, emails, data, devices, and more.

Server & Infrastructure Management

We can setup and operate your servers, whether on-premises or on the cloud.

Device Management

We can supply, provision, and manage your desktops, laptops, and mobile devices.

Remote Work Solutions

Allow your employees to communicate and access data remotely, securely, and collaboratively.

Hardware Procurement

Obtain and deploy computers, phones, tele-conferencing devices, and more.

Software & Licensing

Value Added Reseller of software for HR, accounting, productivity tools, and more.

Custom Services

Got something more specific in mind? We can work something out.

Official Partners

Google Cloud Cloudflare Adobe Tailscale Lenovo HP Omada Cisco

How We Work

Assessment

Getting to know you

The foundation of any IT work, is for us to understand your situation, goals, budget, and future aspirations.

Strategy

From today to tomorrow

We create an IT roadmap that suits your needs, current and future.

Implementation

Plan becomes practical

The roadmap is deployed through a series of tasks, concurrent to your operations.

Why Choose Stratum

We don’t provide technology for the sake of it. With human-centered design, and in-depth discovery, we ensure that human beings benefit at the end of the day. Our years of IT experience can attest to it.

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Ready for takeoff?

Let us take care of your IT, so you can focus on launching your business to the next level. Because you deserve only the best, with zero stress.

E-mail
hello@stratum.my
Call/WhatsApp
+60 1115 480 420

Frequently Asked Questions

What are Managed IT Services?

Managed IT Services involve outsourcing your IT management and support to a specialised provider who proactively monitors, maintains, and secures your systems.

Can you work with our existing IT staff?

Absolutely. Stratum Technologies can complement your internal team or fully manage your entire IT environment. We can also work with businesses that have no existing IT team at all.

Do we need an internal IT team to use Managed IT Services?

No. If you have no IT team, we run the whole function for you: help desk, infrastructure and security. If you already have one, we take on the day-to-day monitoring and maintenance so your team can focus on the work only they can do.

How much do Managed IT Services cost?

Pricing depends on your business size, infrastructure, and service requirements. Contact us to discuss your needs and receive a tailored quote.